Privacy Policy

About This Policy

BOTZ LLC ("ProfitBot," "we," "us" or "our") operates profitbot.ai, the ProfitBot Trading Community at community.profitbot.ai, and the related licensing, support and affiliate services. This Privacy Policy explains the personal information handled through those services and the locally installed ProfitBot application, the purposes for which it is used, and the choices available to you. For questions or a privacy request, visit Contact.

This policy distinguishes information processed on your computer from information transmitted to us or to a service you connect. Local installation does not mean that the application works without network requests. Market data, account authentication, license verification, transactions, optional AI requests and support require communication with their respective services. A market, wallet provider or AI provider may act independently under its own privacy policy. Review that policy before connecting the service.

Information You Give Us

License registration requires an email address and acceptance of the current terms. Payment and license administration involve public Ethereum payment wallet addresses, any public trading addresses you associate with an entitlement, selected license duration, the included nine-market entitlement, quote details, payment references, transaction hashes and license records. A public wallet address can be personal information when associated with an identifiable person.

Support requests include the name, email, message and other information you choose to provide. Licensed chat also uses proof of wallet ownership and license status to establish access. Conversations may include troubleshooting details, software versions, public transaction identifiers and attachments you submit. Share only what is necessary. Never send a recovery phrase, private trading key, API secret, owner password or unredacted secret configuration to our support team.

Affiliate applications require your name, email, receiving Ethereum wallet, requested referral name and description of your promotion plans. Social-media and community profiles and website information are optional. Wallet ownership is established through a signed registration message. We keep the submitted application, its review outcome and related correspondence so that we can operate the program and respond to questions about a decision.

If you request an invitation to our trading community through the website, we collect the email address you submit, the request time and the invitation wording shown to you. We store these details in our own system and use our email delivery provider to send the requested invitation and community updates described in the signup notice. You can unsubscribe from optional updates. Requesting an invitation does not create a forum account, purchase a software license or provide consent to unrelated promotional messages.

When you join the pre-launch list, we collect your email address, request time and the signup notice version. We add your address to our Master Email List to send the early-access and launch updates you requested. This does not purchase or activate a license. You can unsubscribe from these optional updates.

Community Accounts, Content and Privacy

The ProfitBot Trading Community is a forum operated by BOTZ LLC using self-hosted community forum software. Creating an account provides us with your email address, username, password authentication information and any display name, avatar or other profile details you choose to supply. We also store contributions and activity such as topics, replies, uploads, reactions, bookmarks, notification preferences, messages, chat and moderation reports. Connection IP addresses, browser and device information, access times and security logs help us operate the forum, maintain sessions and prevent abuse. Do not post recovery phrases, private keys, API secrets or personal information you do not have permission to share.

When community access and category permissions allow public viewing, public categories, posts and the public portions of profiles can be viewed by other people, including visitors who are not signed in. They may be indexed by search engines, shared through links or social services, quoted, downloaded or copied by others. When the community is private, access is limited by its registration, invitation and sign-in settings. Private categories and conversations have a more limited audience according to their permissions. Your email address is not displayed publicly by default.

Private messages and chat are not end-to-end encrypted. Intended recipients can read and copy them, and authorized administrators can access stored conversations for service administration, troubleshooting, security, legal requirements and investigations. Moderators can access information made available through their assigned permissions or reports. Do not treat a private conversation as a secure way to send trading credentials or other secrets.

We use a spam-prevention provider to screen selected posts and account information for spam. Screening can send submitted text, username, account email address, profile website, connection IP address, browser information and referring-page information to that provider. Staff decisions and corrections may also be submitted to improve spam detection. Contact us to request information about the spam-prevention provider and its processing and retention practices. Forum hosting, backups and email delivery also involve the service providers described in this policy.

Essential forum cookies and browser storage support account sessions, security and interface preferences. Community membership is separate from a paid ProfitBot license. We send account verification, password reset, security and requested forum notifications using your account email; notification preferences are available in your forum account. Creating an account does not automatically subscribe you to unrelated promotional email. Optional marketing requires the applicable separate choice, and unsubscribing from marketing does not stop communications necessary to administer your account.

Use account settings where available, or contact us through Contact or [email protected], to request access, correction, account closure or deletion. Removing a post from public view is not always permanent erasure: it may remain available to authorized staff until permanently deleted. Closing or anonymizing an account may leave discussion contributions in place with identifying account details removed, subject to applicable rights and exceptions. Backups, security and moderation records, legal holds, quotations and copies retained by recipients or external services can remain after a live record is removed. We assess privacy requests under applicable law and the retention principles below rather than promising immediate deletion of every copy.

We compare your confirmed community email with the registration email associated with an active ProfitBot license to display an Active ProfitBot License check beside your username. This public status indicates a matching active license, not identity verification, trading performance or endorsement. The forum receives keyed email hashes and limited verification deadlines; the badge does not reveal your email, wallet address, license key or purchase details. Matches are refreshed approximately every 15 minutes, and the status is removed when the matching license is no longer active or the match cannot be renewed. If the matching entitlement is a Charts NFT lifetime license, we also display a Charts Lifetime License Holder indicator. Joining the community remains free and does not require a license.

Information Recorded When You Use the Services

The licensing server records the connection IP address when you register. This supports fraud prevention, security investigations and protection against misuse. Hosting and security systems can also process request times, browser and operating-system details, requested routes, response status and other technical information necessary to deliver and protect the services.

Business records include verified license purchases and extensions, completed download transfers and an application identifier used for authenticated licensed market access. A repeated download is another transfer, not necessarily another customer. An installation identifier distinguishes an application installation; it does not establish the identity of a person. We use these records for service administration, reliability and aggregate reporting.

We do not require you to provide your complete browsing history or the private keys controlling your trading funds. Data you publish on a blockchain or send to an external service is subject to that system's visibility and handling rules, even when the request originates from the local app.

Trading Credentials and Local Information

The application stores supported trading credentials locally using its credential-protection facilities. A connected account's API authentication, transaction signatures and relevant request information must be transmitted to the selected market or provider to perform the operations you authorize. Local key storage does not give ProfitBot custody of trading assets and does not protect a device that has been compromised by malware or an unauthorized user.

Strategy drafts, risk settings, transaction journals and trading records may be stored on your device. Local backups can contain sensitive information. Protect access to your computer, operating-system account and backup location, and follow the application's credential and recovery guidance. Removing local files, resetting the app or reinstalling the operating system can affect information that is not held by our services.

The website does not ask you to enter a wallet recovery phrase. A wallet signature used to sign in proves control of the relevant public address for the stated purpose; it is different from an authorization to transfer funds. Read the message or transaction displayed by your wallet before approving it.

How We Use Information

We use information to provide and administer software access; verify payments and license ownership; enforce purchased capacity and account permissions; issue invoices and service communications; respond to support requests; operate referral attribution and commission reporting; prevent fraud, impersonation and abuse; secure accounts and infrastructure; investigate errors; and maintain records required for accounting, disputes and legal obligations.

Your registration email is used for license administration, software updates and related service information. We do not sell or rent your email address or use it for unsolicited marketing and promotions. Adding a registration to our customer service list is not a request to subscribe to unrelated advertising. If we offer optional promotional communications, the applicable notice and choice are separate from the decision to buy a license.

We may use information that has been aggregated or deidentified to understand service use and improve reliability. We do not describe a dataset as anonymous merely because it uses a wallet address instead of a name. Whether information identifies someone depends on the surrounding data and reasonable ways it could be linked.

Affiliate Reviews and Referral Records

Applications are reviewed before an affiliate account is activated. We compare submitted details with information in previously denied applications to identify possible repeat applications. Matching can involve a wallet, name, email, public handle or website. A match is an indication for a reviewer, not an automatic conclusion about identity or eligibility. If you believe a matching detail or decision is incorrect, use Contact to request review.

Approved affiliates receive a referral link and the commission rate assigned to their account. Their dashboard shows eligible referral payments, commission amounts and related public transaction information. It does not provide unrestricted access to a customer's account, email, private credentials or trading history. Commission transfers are recorded on the public blockchain and can be independently observed there.

Decision emails use the application email address. We keep the decision and the message associated with it, including the template in effect when the decision was made, to provide a consistent record. A later template change does not rewrite an earlier application decision.

Cookies, Storage and Referral Attribution

Essential cookies and browser storage support security, sign-in sessions, requested services and remembering your privacy choices. We use locally hosted, customized cookie-consent software. Optional analytics, advertising and affiliate-referral storage are off until you make an affirmative choice. Browsing, scrolling or closing a preferences panel does not grant consent. You may reject optional cookies and still browse, buy a license and use support.

Cookie Preferences / Your Privacy Choices in the website footer lets you accept, reject or choose each optional category separately and withdraw your choice at any time. We normally remember both acceptance and rejection for 180 days on the same browser. We may ask again when that period ends, when site storage is cleared, or after a material change to the consent notice or purposes. We currently request opt-in worldwide; we do not send your IP address to a third-party geolocation service to decide whether to display the banner.

If you allow Affiliate Referrals, an eligible referral identifier can be stored in the profitbot_ref cookie for up to 60 days after a referral visit. It identifies the affiliate to be considered for a qualifying purchase. This does not guarantee attribution. If you reject this category, we do not persist a referral identifier for later visits. Withdrawing it removes the accessible referral cookie. The result may also be affected by changed browsers, deleted storage or referral eligibility.

Your choices are recorded with the notice version, categories selected, time, expiry, a random receipt identifier and whether a Global Privacy Control signal was detected. Our consent receipt does not contain your wallet, email, IP address or browsing history. Where receipt delivery is available, the backend keeps this evidence for up to 180 days after the choice expires. Hosting and security systems still process ordinary connection information as described above.

Promotional offer display-frequency timestamps use browser storage only when advertising storage is allowed. Otherwise the page uses temporary in-memory state. Browser settings can also reject or delete cookies and local storage; this may clear choices or interrupt sign-in and requested website features.

Advertising Measurement and Your Choices

When you allow Analytics, our analytics provider measures website visits and site usage. Our own analytics also count displayed promotional pop-ups and clicks on their affirmative and negative buttons. These records use a random identifier for each displayed offer and the related consent receipt identifier; they do not include your name, wallet, email, IP address or browsing URL. We retain pop-up measurement records for up to 400 days to support reports covering up to 365 days. Repeated requests for the same displayed offer are not counted again. Both provider analytics and these pop-up measurements remain off when Analytics is rejected. When advertising measurement is configured and you separately allow Advertising, enabled tags from advertising and conversion-measurement providers can measure visits and completed license purchases. A verified purchase event includes its USD reference value and a stable purchase identifier so that the advertising service can measure conversion value and avoid counting the same purchase repeatedly. The amount reflects the license price in the paid quote, without deducting customer-paid gas or swap costs. It is not your trading profit or account balance.

Those services may receive browser and device information, pages visited, relevant ad-click identifiers, cookies and network information such as an IP address through the normal operation of their tags. This helps them determine whether an ad contributed to a purchase. We do not include your wallet address, email address, private keys or trading results in the purchase event payload. Advertising companies also process information under their own terms and policies.

Optional tags are not loaded before consent. When you withdraw a category that has already loaded tracking scripts, the site signals withdrawal, clears matching cookies accessible to this website, and reloads to stop the scripts. Cookies owned by other domains cannot be deleted by our site; your browser and the relevant provider offer additional controls. Prior lawful processing is not undone by withdrawal.

The site respects a detected Global Privacy Control signal by keeping advertising and affiliate-referral storage off. A new visitor sending that signal receives an all-optional-off choice without another automatic prompt; analytics can subsequently be allowed explicitly in Cookie Preferences. Advertising measurement can constitute sharing for cross-context advertising or targeted advertising under applicable privacy laws. The Cookies link in the footer also provides a way to opt out of that sharing. Rejecting optional cookies does not prevent purchasing a license or using the app.

A choice applies to that browser and can be lost when storage is cleared. Website tracking tags never load in the desktop application, admin console or local previews. We do not knowingly direct targeted advertising to children.

Service Providers and External Connections

We use service providers for functions such as hosting, infrastructure, transactional email, customer-list administration and technical support. Customer and subscriber lists are maintained in our own database. Our email delivery provider processes recipient addresses and message content to deliver messages. Support uses our helpdesk systems and may use an AI service to assist with replies. Access to information is limited to what is needed for the relevant service, subject to applicable agreements and legal requirements.

If you connect third-party AI services using your own API credentials, the chosen provider receives the requests necessary to provide that feature. A strategy proposal can contain selected market information and settings. Avoid placing unnecessary personal information in prompts. The provider's retention, processing and account controls apply to its service, and an AI response can be inaccurate.

Links to social-media and community platforms, wallet extensions, exchanges and other websites take you to independently operated services. We do not control information you disclose publicly on those platforms. Review the audience and privacy settings before posting a result, joining a community or sharing a support question.

Other Disclosures

We may disclose relevant information when required by law, court order or a valid legal process; to protect people, assets and service security; to investigate suspected fraud or violations; or to establish, exercise or defend legal claims. We may share necessary information with professional advisers, auditors and insurers subject to appropriate confidentiality obligations.

Information may also be considered or transferred in connection with a merger, acquisition, financing, reorganization or sale of part of our business. Applicable confidentiality, notice and other legal requirements continue to apply. A business transaction does not make the public blockchain private or transfer control of locally held private keys to us.

Legal Grounds and International Processing

Where a law requires a legal basis for processing, the relevant basis depends on the purpose. This may include performing our agreement with you, meeting legal obligations, your consent for an optional activity, or legitimate interests such as security and service administration where those interests are not overridden by your rights. Consent can be withdrawn for future processing without making earlier lawful processing unlawful.

Our business operates in the United States, and service providers or connected services may process information in other countries. Privacy protections can differ between countries. Where a regulated international transfer requires a safeguard, we use an applicable lawful mechanism, which may include contractual safeguards or another recognized basis. Contact us to ask about the safeguards relevant to information we process about you.

Retention and Deletion

We retain information for as long as reasonably needed for the stated purpose, considering the relationship with you, the sensitivity of the information, fraud and security concerns, dispute needs, accounting requirements and applicable legal retention periods. A license expiring does not immediately erase payment, consent or invoice records. Affiliate review history may be retained to prevent repeated abusive applications and resolve disputes about eligibility or payment.

When information is no longer needed, we take appropriate steps to delete, deidentify or restrict it. Backup rotation and legal holds can affect when every stored copy is removed. Information retained solely for a legal obligation or defense of a claim is not a reason to resume unrelated marketing. A request to delete information held by us does not delete independently held records at an exchange, AI provider or public blockchain.

Your Privacy Rights

Depending on where you live and the law that applies, you may request access to information about you, correction of inaccurate information, deletion, a portable copy, restrictions on processing, or an objection to particular processing. You may also have rights to withdraw consent, opt out of certain advertising disclosures, appeal a denied request or complain to a supervisory authority. These rights are subject to lawful exceptions and verification requirements.

Submit a request through Contact, describe the right you wish to exercise and provide a way for us to respond. We may request proportionate evidence that you control the account or wallet involved. Do not send a private key or recovery phrase. An authorized representative may need evidence of authority, and we may still need to verify the account holder. We will respond within the period required by the applicable law and explain a refusal or extension when required.

We do not retaliate against you for exercising a privacy right. Some information is necessary to provide a requested service; if it is deleted or cannot be processed, that service may no longer function. This is different from penalizing a person for choosing not to allow optional advertising.

Generated P&L Images

When you choose to generate a P&L image and accept the marketing-use notice, the app sends a copy to our private image library together with its selected market, timeframe, result, generation time and permission version. The library is available to authorized administrators for review, download and deletion. Images may be used in ProfitBot marketing under the Terms of Service. The generated card does not include wallet addresses. Authentication is required to accept an image; the archive associates it with a hashed account identifier.

Security, Children and Policy Changes

We use safeguards appropriate to the information and service, including authentication, access restrictions, credential protection and audit records. No software, network or storage system can guarantee absolute security. Report a suspected account compromise through Contact and revoke compromised credentials with the provider that issued them.

ProfitBot registration is available only to individuals who are at least 18 years old and have legal capacity to enter into this agreement where they live. Users must also satisfy any higher age or eligibility requirements of connected services. We do not knowingly collect personal information from children for the purpose of offering them the service. If you believe a child supplied information, contact us so that we can assess and address the situation.

We may revise this policy to reflect changes in the services, processing practices or law. The Last Updated date identifies the current version. We provide additional notice and obtain a new choice where required for a material change. For any question about this policy, visit Contact.